Support Center

Order & Hardware Support

PhoneFarm ICU support covers online orders, USDT payment, shipping, warranty, and bulk quotes - direct from our Guangzhou team.

Pre-sale spec guide

Dimensions, weight, voltage, power draw, models, lead time, packaging, and warranty in one place.

Spec Quick Reference

Order support

Help with sample orders, account orders, and payment status after sales confirmation.

My Orders

Payment support

USDT (TRC20) payment after order confirmation - sales team confirms payment.

USDT Guide

Shipping support

Export packing, pre-shipment photos, MOQ, express vs sea freight.

Packing & Photos

Warranty support

Hardware warranty, replacement parts, and remote diagnostics.

Warranty Guide

Product compatibility

Supported phone models, one-PC multi-rack limits, and slot matching.

Device Compatibility

Bulk quote support

Custom racks, packages, and enterprise deployment quotes.

Contact Sales

Need Help Choosing Hardware?

Request a bulk or custom hardware quote from our Guangzhou, China sales team. Browse the catalog for reference pricing or register to place sample orders online.